Salary: $50,000–$70,000

The Role

The Technical Operations Assistant supports the day-to-day operations of CCTX’s technical team, with a focus on coordination, scheduling, webinar logistics, member records, and operational follow-up. This is an operations and coordination role, not a cyber threat analyst role.

The successful candidate will help ensure member-focused technical meetings, webinars, onboarding activities, and internal workflows run smoothly, consistently, and professionally.

You Will

• Coordinate technical virtual meetings, webinars, and online member sessions, including scheduling, calendar invites, agendas, logistics, attendance tracking, and follow-up
• Act as the operational host for member-focused online sessions, including managing the meeting platform, admitting participants, supporting speakers, monitoring chat, recording sessions where required, and helping troubleshoot basic access issues
• Maintain CRM and tracking systems related to technical programs, member participation in technical sessions, event attendance, and operational follow-up, and provide backup support for membership records, onboarding, and offboarding when required
• Prepare and update basic operational reports, registration lists, participation records, and follow-up trackers
• Support process improvement and standardization across onboarding, events, meeting coordination, and member-support workflows
• Support accurate technical-program and participation records, and assist with member onboarding/offboarding workflows as backup or where technical-team coordination is required.
• Collaborate closely with the Membership & Events Assistant to ensure consistent coordination across member programs, technical sessions, events, and related follow-up, with each role providing cross-coverage when required.
• Handle sensitive member and operational information with professionalism, discretion, and attention to detail.

You Bring

• 1+ year of experience in operations, administration, membership support, event coordination, webinar coordination, or a similar role
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities and deadlines
• Clear written communication skills, including agendas, meeting notes, follow-ups, and coordination messages
• Comfort using calendars, word processors, spreadsheets, video-conferencing platforms, and CRM or tracking systems
• Sound judgment, discretion, and professionalism when handling member, partner, or operational information
• Ability to work independently in a remote environment while staying connected to a collaborative team

You must have the ability to acquire and maintain a Government of Canada security clearance at the Secret level. Also, a police reference check will be required.

Work Setup & Travel

Fully remote (Canada) with a dedicated, secure workspace.

Compensation & Culture

Competitive salary ($50,000–$70,000) with benefits, incentive potential, and RRSP matching; flexible remote work environment; professional development opportunities; impactful work towards a safer digital Canada; supportive and friendly colleagues.

Use of Artificial Intelligence in Hiring

CCTX may use technology, including automated or AI-enabled tools, to assist with the screening and evaluation of applications for this role. These tools may help identify qualifications and experience relevant to the position.

Personal information submitted as part of an application may be processed using these tools. All hiring decisions are subject to human review, and no final hiring decision is made solely by automated means.

About CCTX
The Canadian Cyber Threat Exchange (CCTX) is Canada’s only cross-sectoral cyber threat collaboration forum. As a membership-based not-for-profit organization, we enable organizations to share and collaborate on cyber threat intelligence with a Canadian focus. Through trusted information sharing and actionable insights, CCTX helps members strengthen their cyber resilience.
As part of this mission, CCTX now hosts the Canadian Anti-Scam Coalition (CASC) program, dedicated to uniting partners and the public to Stand Against Scams and work together to reduce fraud across Canada. The CCTX also has a partnership with the Insider Risk Management Centre of
Excellence to launch the Canadian Insider Threat Dataset Initiative.

Apply Today

Ready to make Canada’s digital neighborhood safer? Submit your cover letter and resume today to hr@cctx.ca to join our team!